value

Stop Time

When considering a potential purchase, a customer will, where possible, compare the price of the product or service to other similar products or services. But when a customer has no reference points to help determine the worth of a purchase, they will usually fall back on two old standbys: price per weight and price per hour.

For example, a customer will often assume that a 5-lb. box of Product A should be cheaper than a 10-lb. box of Product B and that a two-hour service should cost less than a four-hour service.

Many companies don’t have a lot of experience hiring a corporate photographer. This means they may have difficulty determining an acceptable price for professional photography. Is a particular photo commission worth $500 or $5,000?

To gauge a photographer’s price, a customer will often resort to hourly wages. For example, if a photographer charges $1,000 to shoot some business portraits over the course of two hours, the customer might think, “That’s $500/hour! That’s much too expensive!”

The cost of photography should not depend on time spent but rather on value gained. Pricing photography by the hour is like pricing books by the number of pages or pricing paintings by the square inches of canvas.

When assessing a photographer’s price, instead of reducing it to dollars per hour, ask how important that photography is to your company’s marketing plans. If the marketing value can’t be expressed in dollars per hour then neither should the photography.

 

$900 Headshot

Many professional photographers do business headshots. A quick web search shows:

• One Toronto photographer charges $29 for business headshots. One wonders why he even bothers to charge anything at all. In the end, $29 is the same as $0 to his business.

 

• Another Toronto photographer, who claims 18 years in the business, charges $60 for headshots – cash only, please. Many of the sample photos on his site were stolen from other photographers. Using Google, it’s easy to trace the pictures back to the original sites. In this case, buyer beware.

 

• A Toronto-area photographer, charges $1,000 for “unlimited” business headshots. The fine print says that, for $1,000, he will come to your office and shoot as many portraits as you want in three hours.

This guy states that he once did 84 headshots in three hours. He even brags on his web site: “that’s one headshot every two minutes!” If you do the math, that’s about $12 per portrait.

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Pots, Pans and Pictures

Everyone owns some pots and pans yet restaurants don’t view this as competition. Restaurants know that people will still dine out. Eating at a restaurant is about more than just the food.

Everyone owns a camera and some professional photographers view this as competition. Why? Hiring a professional photographer should be about more than just the pictures.

A commercial photographer has to offer something more than what a camera’s automatic settings can do. Otherwise, they will have no choice but to compete on price, (always a losing situation), and their photo career may be nothing more than a flash in the pan.

 

Three Little Rules

A recent book, The Three Rules (link to PDF), written by Michael Raynor and Mumtaz Ahmed confirms that competing on price is not a successful business strategy.

The two business authors spent five years studying more than 25,000 companies, in hundreds of industries, covering a 45-year span. They narrowed down the list of companies to 344. These were companies whose long-term success was not due to luck but rather to specific business decisions.

They found that these companies did three things in common from which the authors formulated their three rules for how successful companies think:
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More than just cost

It seems that the mantra of most businesses is “cut costs”. Many companies are not just concerned about controlling their costs but also about reducing costs to the absolute minimum. These companies want to spend less but still, somehow, earn more.

Most companies view a professional photographer as an expense. So they immediately think that photography is a cost like any other and it has to be minimized. This is the barrier that a commercial or corporate photographer has to get around. There are two ways to do this:

1) Be the cheapest photographer in town.

2) Stop being seen as an expense but rather as an investment.

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Pricing ups and downs

Many (most?) photographers struggle with pricing their services. Price too high and customers will think the photographer is gouging them. Price too low and customers will think the photographer does inferior work. Either way, the photographer loses.

Some photographers think that if they lower their existing prices, their business will increase. Their plan is to charge less and make up for it with volume.

But this means the photographer is going to do the same work and provide the same level of service, all for less money. Then they’ll do it many times over again, always for less money, and somehow it’ll earn them more money. But these photographers fail to understand three things:
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Why not to lower prices in a poor economy

Architectural photographer Brad Feinknopf explains why photographers should not lower their prices in a slow economy:

Please, do not let a poor economy bring the industry of photography to its knees by merely bending to market pressure. (…) We, as architectural photographers, bring great value and please do recognize that! (…) we are assisting our clients to sell their wares, to generate new business, to help them win awards and sometimes, even get them published. Without architectural photography, the publications would merely be words, as would be the websites. They do need us and, believe it or not, most value what we do. We need to value it, too. Do not forget the value you bring and demand adequate compensation for that value.

– Brad Feinknopf

It’s worth reading his entire blog post to understand the clothing store analogy that he uses. Although he refers to architectural photographers, the analogy Feinknopf uses also applies to other professional photographers.

 

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