Nikon Canada implemented a repair tracking system, two or three years ago, that lets you track your equipment while it’s being serviced. This system tells you when your gear has entered the repair process, when it’s being repaired, and when the work has been completed. It will also tell you the cost. Sometimes you might be required to pre-approve a repair.
This system doesn’t provide up-to-the-minute or up-to-the-hour tracking. It seems to be up-to-the-day but it can vary a lot.
The problem is that the web link to check your repair status has always been wrong. Nikon Canada knows this but it’s never been corrected.
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