pricing

Typecasting

There’s a quote attributed to French author Antoine de Saint-Exupery that, roughly translated, says:

When you want to build a ship, don’t start by gathering wood, cutting boards and distributing the work, but awaken in men a desire for the vast and endless sea.

A similar philosophy could apply to photographers who seek quality customers. Instead of passively accepting any customer at any price level, it may be better to first teach customers to understand and appreciate the benefits of quality photography. Educated customers will expect more and pay more.

There are four types of customers:
Continue reading →

For Internet Slaves

If you’re an “Internet slave”, read this New York Times article by writer and cartoonist Tim Kreider about working for free.

Practicalities aside, money is also how our culture defines value, and being told that what you do is of no ($0.00) value to the society you live in is, frankly, demoralizing. Even sort of insulting. And of course when you live in a culture that treats your work as frivolous you can’t help but internalize some of that devaluation and think of yourself as something less than a bona fide grown-up.

For most professional photographers, this should not be news. But photographers new to the business should pay attention.

 

More or Less

Two photographers were talking shop. The first photographer said that he recently charged $7,000 to produce 14 portraits for a company’s annual report. The second photographer replied, “They should’ve called me. I would’ve done it for $2,000.”

And there’s the problem.

The second photographer said he would’ve been happy to do the same work for less money. If this photographer was smart, he should’ve asked, “What did you do to earn that fee?”

Of course, the better goal is to figure out how to be paid more. What would a photographer have to add in order to earn more?

Some photographers forget that it’s not supposed to be a race to the bottom. Photographers compete mostly with themselves. It’s not about charging less than another photographer but rather it’s about figuring out how to deliver more to the customer.

When the choice is between (a) doing the same work and getting paid more, or (b) doing the same work and getting paid less, it’s surprising how many photographers will choose less.

 

Stop Time

When considering a potential purchase, a customer will, where possible, compare the price of the product or service to other similar products or services. But when a customer has no reference points to help determine the worth of a purchase, they will usually fall back on two old standbys: price per weight and price per hour.

For example, a customer will often assume that a 5-lb. box of Product A should be cheaper than a 10-lb. box of Product B and that a two-hour service should cost less than a four-hour service.

Many companies don’t have a lot of experience hiring a corporate photographer. This means they may have difficulty determining an acceptable price for professional photography. Is a particular photo commission worth $500 or $5,000?

To gauge a photographer’s price, a customer will often resort to hourly wages. For example, if a photographer charges $1,000 to shoot some business portraits over the course of two hours, the customer might think, “That’s $500/hour! That’s much too expensive!”

The cost of photography should not depend on time spent but rather on value gained. Pricing photography by the hour is like pricing books by the number of pages or pricing paintings by the square inches of canvas.

When assessing a photographer’s price, instead of reducing it to dollars per hour, ask how important that photography is to your company’s marketing plans. If the marketing value can’t be expressed in dollars per hour then neither should the photography.

 

Buying Time

Possibly the best free thing is free time. Everyone wants free time. But since time comes only in a very limited supply, free time can be, ironically, very expensive to acquire.

For example, some people have to work a full-time job for almost an entire year to earn two weeks of free time. Similarly photographers have to do many jobs to earn enough money so they can afford some free time.

Since free time seems to be almost a luxury, why would any photographer work for free? Working for free, literally or effectively, not only eliminates the benefit of working, it also prevents the photographer from being able to afford free time.

 

Respect isn’t free

Fifteen years ago, almost to the day, scientist and later president of India, Dr. Abdul Kalam gave a speech about his visions for India. His speech included:

If we are not free, no one will respect us.

 

(With apologies for misusing this quote), professional photographers should remember the opposite:

“No one will respect us if we are free.”

 

Two months ago, a friend and fellow photographer contacted one of his regular clients here in Toronto about a (then) upcoming assignment in Europe. The client was thrilled the photographer was available to go. But after consulting head office, the client found out that they didn’t have a budget to send a photographer. Instead, they were going to hire a local freelancer in Europe.
Continue reading →

Cheap Future

There are many customers who expect cheap photography or even free photography.

I cannot always sympathize with that demand which we hear so frequently for cheap things. Things may be too cheap.

They are too cheap when the man who produces them upon the farm or the man or woman who produces them in the factory does not get out of them living wages with a margin for old age and for a dowry for the incidents that are to follow.

I pity the man who wants a coat so cheap that the man or woman who produces the cloth or shapes it into a garment shall starve in the process.

– Benjamin Harrison, 23rd US President, August 1891.

 

css.php