A while ago, I was asked to shoot corporate portraits for a multi-billion-dollar international insurance company. The communications director explained that the issue with the images on their website was that none of the people featured actually worked for the company. Every photo was a generic stock image of anonymous individuals.
The director admitted he was embarrassed by this. However, the company was more concerned about the cost of custom photography. In the end, they decided to stick with inexpensive stock images for their corporate identity. (Did I mention this is a *multi-billion-dollar* company?)
The irony is striking: this is an insurance company, an industry built on managing and reducing risk. Yet, the company is taking a huge identity risk by relying on photos that don’t reflect its true workforce.
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