A little while ago, I was asked to shoot some corporate portraits for a multi-billion-dollar international insurance company. The problem with the pictures already on its web site, as the communications director explained, was that none of the people shown in the photos worked for the company. Every picture on the site was a generic stock image of anonymous people.
The director actually said that he was quite embarrassed about this. But his employer was more concerned about the cost of custom photography. In the end, the company decided to stick with cheap stock images for its corporate identity. (Did I mention “multi-billion-dollar company”?)
The irony here is that this is an insurance company which, by definition, is all about managing and reducing risk. Yet the company itself is taking a huge identity risk.
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