Trying Harder

Who determines your company’s place in the market: you, your competitors or your customers? Are you a top-ranked business because of your efforts or because of your competitors’ mistakes? Does this even matter if your market position is determined by your customers?

Remember the 1960s slogan for car rental company Avis: “We’re number 2. We try harder.”

That slogan, along with some clever ads, helped Avis gain marketshare but not at the expense of the market-leader, Hertz. Instead, Avis gained at the expense of its many other competitors whose marketing efforts were weak by comparison.

In a crowded market, consumers will think that being “number 2” isn’t that bad since it’s right next to the top company. Since consumers perceived Avis to be almost like Hertz, Avis got their business. The brand value of Hertz helped lift the brand of Avis and in doing so, helped distance Avis from its other competitors.

Avis didn’t compare itself to any of the other lesser car rental companies but only to the market-leader. In the end, Avis never became “number 1” but it did secure a bigger slice of the car rental business.

Lesson to be learned: compete with businesses which are where you want to be and not with those where you are, (within reason). Or, to use a sports analogy: punch above your weight.

This will force you to up your game, try harder and work smarter. Even if you fall short of your goals, you still end up ahead. (Of course, if this was easy, everyone would be doing it.)

 

Clean up your act

Photographers, how often do you bathe? No, not wash yourself but how often do you clean your photo equipment?

After a particularly dusty, sandy or otherwise dirty job, I make it a point to clean all my cameras, lenses, laptop, flashes, light stands and other gear by using compressed air, isopropyl alcohol and sometimes an ammonia-based cleaner.

Depending on the item being cleaned, cotton or paper towels, lint-free wipes, a nylon brush, camel-hair brush and even a toothbrush can come in handy. This is also a good time to check that all the little screws in your equipment are tight.
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Simple is more complex

Since 2005, Facebook has been modifying its privacy controls for its users. But each round of “improvements” created more problems, more confusion, and less privacy.

Yesterday, Facebook founder and CEO Mark Zuckerberg addressed these concerns in a Washington Post op-ed column.

Zuckerberg wrote, “There needs to be a simpler way to control your information. In the coming weeks, we will add privacy controls that are much simpler to use.” (The link is here but beware that the Washington Post makes it difficult to get free access). A Post reporter’s comments are here.
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Becoming a photographer

There’s an old story that’s been attributed to author Margaret Atwood although there’s no proof or source to this story:

While at a dinner party, Margaret Atwood is asked by the man seated next to her, “What do you do?”

Atwood replies, “I’m a writer.”

“Really?” says the man. “When I retire, I’m going to become a writer.”

Atwood then asks, “What do you do?”

“I’m a neurosurgeon.”

She replies, “How interesting. I always thought that when I retire, I’d take up brain surgery.”

You could easily replace “writer” with “photographer”. It’s funny how many people confuse “photographer” with “camera owner.”

 

Increasing Your Numbers

If your business is planning to hire a photographer to do some editorial or corporate photography, here’s a question for you: What do you expect that photographer to do?

The obvious answer might be that you want the photographer to do good pictures. Does the term “good” mean the pictures should look nice?

Perhaps a better answer is that the photographer should do effective pictures. The word “effective” means the photos should help accomplish your business goal.

What is your business goal?
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Eight tips for lousy photo coverage

The press release was sent out last week, the big day has finally arrived and now photographers are showing up to cover your news event. Here are eight tips to help guarantee failure:

1) Hold the event in the darkest location possible. Why waste money on lighting? Photographers can always use a flash or they can do something with Photoshop. 

Another money-saving tip: use the smallest room possible.

2) When photographers arrive at your event, make them wait awhile. Sure, the press release said that it would happen at 1:00 pm but we all know these things never start on time. Besides, photographers have nothing else to do except cover your event.
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How to avoid digital disaster

Currently in the news, here in Toronto, is the story of a hospital patient who had a family laptop stolen from his room. The laptop contained three years worth of irreplaceable photos of the patient’s granddaughter who recently died. The family is pleading for the return of the digital pictures.

(Added May 13: updated story here: laptop recovered but hard drive erased.)

In the days of film, people had no choice but to get prints made from their negatives. But in today’s digital world, many people keep their pictures only on the memory card in their camera or cell phone. This is always a huge mistake. Prints are not often made these days, as photos are usually viewed only on a device’s LCD screen, which saves the small cost of prints. This, too, is always a mistake.
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