That’s not my job

Photography may be how you make money but photography is not your job.

Your job as a professional photographer is to make the world know you exist. Well okay, maybe not the entire world but at least your little corner of it.

Your job is to attract attention and get people to trust you. People only do business with someone they know or trust.

Your job is to help customers achieve what their goals. Retail customers usually want the photographer to create good memories for them but not necessarily accurate memories. Business and corporate customers want the photographer to help their company get favourable attention.

Your job is to understand the customer and offer better solutions.

Some jobs are difficult. Thank goodness photography isn’t one of them. :-)

 

Best public relations photography

Public relations photography, or PR photography, is about producing editorial photography that puts the client in a favourable light and increases their name recognition.

PR photography must be editorial in nature simply because that’s the style demanded by publications which use public relations photography. Newspapers, magazines, trade magazines, news websites and other publishers of PR photography use only editorial photography and not, for example, advertising photography because it directly impacts the publication’s credibility.

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Ordinary miracle of photography

Every photographer who has ever tray-processed prints in a darkroom knows the magic of watching a picture appear on a piece of photo paper. It doesn’t matter if it’s their first print or their 10,000th print, an image appearing in the developer tray never ceases to amaze.

With digital cameras, the magic of the photo process is gone. Digital photography is so commonplace, antiseptic and automatic that most people take it for granted. Push a button, look at the LCD screen.

The technology involved in turning light into electricity, then into bits of digital information stored on a memory card, and finally into an electronic image on a computer screen is no longer considered magical, if it ever was. Digital pictures are today’s normal, everyday routine.

But the miracle of photography itself has never changed.

The ability of photography to capture the right moment, tell a story, inspire hope, enhance emotion, send a message, influence a belief, change opinion or illustrate what words cannot, is still as strong as it ever was.

This is why smart businesses always use custom photography for their press releases, annual reports, web sites and other marketing collateral. These companies understand the ordinary miracle of photography.

 

Secret values

A business looking to hire a photographer doesn’t want value in photography but rather value from photography. No company buys photography for the sake of having some pictures. Photography is a tool that can be used by a company to create some sort of advantage over its competitors.

Business photography, corporate photography and commercial photography should be regarded as an investment in a company’s future. Such photography can build trust, enhance brand image and attract customer attention. If the photography helps a business achieve its goals, then cost is just a transactional detail.

It’s not what the photography costs a business, it’s what the photography earns for that business.

Customers don’t buy from strangers or from anyone they don’t trust. Quality, authentic photography can help build trust. The right photography can help make a business appear more friendly. Effective photography can add power and credibility to the business message.

Choosing the right photographer is never about lowest cost but about highest values: value from the photography and value of the photographer.

While most professional photographers already know this, the hard part is letting customers in on this secret.

 

Online photo books

Just a personal review of some photo books I made using Toronto-based Pikto. The two books which were used as Christmas gifts turned out quite well, I thought. The hardcover books were 8-1/2″ x 11″ format with leatherette covers, debossed text on the cover, 170-gsm glossy paper and no vellum leafs, (more on these options later).

Many years ago, I used Shutterfly and was happy with the results. Over the past several years, Shutterfly has greatly expanded its options but I have no experience with these newer offerings. Shutterfly, like the many other USA-based online book printers, often have sales and it might be worthwhile to wait for a discount.

Pikto seems to be about 15%-20% more expensive than other online book printers, although there are a few book printers that are even more expensive. The overall quality of my Pikto books is much better than my early Shutterfly books.
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What’s in your photo closet?

The start of a new year is a good time for a company to re-evaluate its existing business photography and consider updating the pictures. Just as every school has a “picture day” at the beginning of each new school year, a business would be smart to do the same at the start of each new year.

Like a loaf of bread, business headshots go stale after their “best before” date. While we may like to use a 12-year-old portrait from when we had fewer wrinkles and less grey hairs, the shelf life of a business portrait is, perhaps, about two years. There’s a reason why most annual reports require new executive portraits each and every year. Maybe it’s time to show your customers that your president now has a tie made this century?
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Trust Insurance

Today, I received an information package from an insurance company from which I might buy a policy. The opening page uses the phrase “trust us” three times, including in a headline. But why should I trust them?

• The information package uses only cheap stock pictures of anonymous, generic people including the cliché woman-wearing-telephone-headset.

• The generic message from the company president has no photo.

• The company’s address is a post office box. If it had a photo of their office, at least that would’ve added some credibility.

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