More than meets the eye

Many photographers charge a minimum fee for their location work. This minimum might range from a couple hundred dollars to much higher, depending on the situation.

Before you scream “Unfair!”, keep in mind that most tradespeople and some other types of businesses also charge minimum fees.

Locksmiths, plumbers, electricians, furnace repair, moving companies, carpet cleaners, etc., all have minimum fees just for showing up at your front door. This minimum often goes up on evenings and weekends. My locksmith charges a minimum $90, my plumber has a $140 minimum. At a newspaper where I once worked, to get a technician to come service the film or print processor cost a minimum $600.

Businesses charge minimum fees to help cover the time and cost of travelling to the customer’s location, setting up equipment (if applicable) and providing at least a minimum amount of service.
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Are you just a price tag?

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While shopping for a pair of winter shoes recently, the ones that I liked most ranged from $99 to $199. All of these shoes looked good and all were comfortable. Which one to choose?

Most of these shoes had only a simple price tag attached. But one pair had a twelve-page booklet attached which described how the shoes were made. These were the shoes I bought (for $179).

When a customer asks something like, “What’s your price to do four business headshots?”, this is a good indication that the customer is shopping price. This is not the time for a photographer to act like a price tag. Instead the photographer should be a booklet of information.
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It’s The Principle

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Virgin’s Richard Branson once mentioned the importance of building a company based upon principles, not policies.

According to the Merriam-Webster dictionary, a policy is a definite course of action. A principle is “a moral rule or belief that … influences your actions.”

Let’s put it this way: a policy explains “what” and a principle explains “why.”
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Being too expensive is really an opportunity

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When a customer directly or indirectly tells a photographer that their price is too high, the photographer has to understand why the customer is saying this.

Sometimes a customer will say that the photographer’s price is too high when, in reality, the customer is undecided or confused about the offer. It’s easier to say, “it’s too expensive” than “I’m not sure how I can benefit from your photography.”
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Is It Worth The Trouble To Smile?

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Every real estate agent knows that a friendly face on a lawn sign or billboard will attract more attention than anything else, except perhaps a picture of a baby.

Every politician knows that a professional business portrait helps build trust. No matter what scandal a politician may have been involved in, a good portrait will be a positive influence on voters.

The marketing power of a well-done business portrait can benefit anyone.

A business headshot with a smile builds trust, indicates friendliness, confidence and politeness, and suggests that you are smart and competent. It has also been shown that smiling can increase your customers’ satisfaction and can even help you live longer and be happier.

Is it worth the trouble to smile?

Yes it is, especially in front of the photographer who’s making your new business headshot.

 

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