Diluting Your Photography

A jack of all trades, a master of none.

When a photographer tries to be a jack of all trades, they may actually harm their business.

The Dilution Model [link to PDF] suggests that when a business tries to do too much, customers will have a lower opinion of that business. Or to reverse that, when a business specializes, that business will be considered to be an expert.

Which is the better inkjet printer: a machine that’s only a printer or one that’s a printer, a scanner, a copier and a fax machine?

Which has the best pastry: a bakery that sells only pastry or a store that sells coffee, soup, sandwiches and pastry?

Which is more knowledgeable about bicycles: a department store, a sporting goods store or a bicycle shop?

As a photographer, you have to do multiple types of photography to stay in business. But if you spread yourself too wide or if you’re just vague about what you do, you will reduce the perceived value of your photography.

A customer’s perception of your business directly affects how much they’re willing to pay for your services.

 

Working on Spec

Working or shooting on spec (speculation) means the photographer does all the work first, and pays all expenses themselves, in the hope that the client will like the finished work and will then pay some sort of fee. Even then, there’s rarely any contract covering the work.

Why would any photographer agree to be exploited like this?

When a potential client asks a photographer to work on spec, it shows that the client doesn’t value the photographer’s time or expertise.

Toronto ad agency Zulu Alpha Kilo (which phonetically spells out its CEO’s first name) this week published a video about working on spec. While not aimed at photographers, it certainly still applies.

 

Another Toronto Photo Contest to Avoid

A year ago, the City of Toronto ran a photo-rights-grabbing effort disguised as a photo contest. The city is now running another photo contest. Let’s take a look.

The good news is that this contest has a big statement about copyright. It says the photographer will “retain full rights and ownership of their photos.” If any use is required beyond the contest, the city will negotiate with the photographer. Perfect.

And now the bad news. The rules state that every picture submitted to the contest becomes public record. Public record => almost public domain => photographer loses some rights and ownership of their photos.

The prizes are very minimal. Who wants to win lunch with Toronto’s General Manager of Transportation Services? Who wants a City of Toronto certificate? Prizes also include a magazine subscription (a $22 value), a gift certificate that can be used to buy a magazine subscription and a t-shirt, and your name on a vanity street sign.

Certainly this contest is aimed at amateurs. But why take advantage of them like this?

Why not have prizes like: no property taxes for a year, no utility bills for a year, one-year TTC transit passes, a year’s free parking at any city-owned parking lot.

 

Story Marketing

A lot of folks are either having a good laugh or scratching their head over the $500 bridal selfie stick that was shown at a New York fashion show.

The boutique clothing designer said the selfie stick wasn’t just a fashion runway prop but that it’s a real product. She even claimed the product was already out of stock. (Out of stock even before it was in stores?!)

A bride could easily buy a cheaper selfie stick and decorate it themselves but they won’t have a “designer” selfie stick. Of course, no one should have a selfie stick or even a pair of selfie shoes ;-) but that’s another post.

Who would buy a $500 selfie stick? Someone who thinks it’s worth $500.
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Platform Photography

Canada’s 2015 federal election is days away and each party has released its platform. Let’s compare them from a photographer’s point of view.

The Obvious

• Green Party platform is 44 pages and 5.8 MB in file size.

• NDP brochure is 81 pages and 5.1 MB in size.

• Liberal Party platform is 88 pages and 10.6 MB.

• Conservative Party brochure is 159 pages and 37.4 MB.

That alone might be very telling.
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Prize-winning News Coverage

Yesterday at 5:50am (Eastern Time), it was announced that a Canadian scientist from Queen’s University, in Ontario, had co-won the 2015 Nobel Prize for Physics. By 6:20am, or maybe even earlier, news media were calling Queen’s University media relations people to request handout pictures of the new Nobel Laureate.

Queen’s University was prepared and news media around the world had a portrait of the university professor emeritus on their web sites shortly thereafter.

The Nobel Prize-winning professor did his research at the Sudbury Neutrino Observatory in Sudbury, Ontario. News media called the lab early in the morning for handout pictures of the scientist and of its research facilities.
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You can trust me on this

Photographers are often told to sell value rather than just pictures. But when it comes to value, there can be a disconnect between photographer and customer.

A photographer generally tries to sell future value: how the photos might be used and enjoyed in the future.

But a customer often sees only the immediate value: the cost of the photography today.

If cost is greater than perceived worth then the customer won’t buy.

It’s difficult for any business to sell the future because we only see the present and we only know how we feel today.

A solution is that you have to realize that it’s not about cost, high or low. It’s really about worth or the lack thereof. If a customer sees little perceived worth today then your only option may be to lower your price and even that may not be enough.

Having to discount your prices is proof that your current marketing has failed.

Once you understand that worth is related to trust, then perhaps you’ll change your marketing to build trust rather than to promote low prices.

Customers can, and want to, feel trust today.

 

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