For Photographers

Great Expectations

You’re probably out of a job if anyone else can do the same pictures as you, even an amateur with a cell phone.

Every customer expects that you own the necessary camera gear and the appropriate computer and software. They expect you know what you’re doing.

Customers expect that you can do more than just take pictures. After all, anyone can take pictures.

Customers also expect that you:

– Are self-motivated and have up-to-date skills.

– Know something about the legal, moral and ethical issues surrounding photography.

– Understand picture usage and licensing.

– Have suitable people skills.

– Have project management skills.

– Can think and act in the best interest of the customer.

They also expect that you know their expectations.

As a professional photographer, you’re expected to be the expert when it comes to all things photographic. You’re expected to be more than just a camera owner and operator.

Are you marketing yourself as a camera owner and operator or as a photography expert?

An owner and operator markets what equipment they own and their technical abilities. These photographers are essentially nothing more than a human photo booth.

A photography expert markets their experience, their management skills, their willingness to be a team player, their trustworthiness and their effectiveness. This is the best way to show that you’re not just someone with a camera.

Customer expectations are more than just pictures.

 

Toronto Conference Photography

A very long post with some suggestions for photographers planning on shooting business conferences, conventions and other similar corporate events. To save you time, there’s nothing here about cameras, lenses or how to take pictures.

Before the event

• Corporate events want a dependable, well-mannered, nicely dressed photographer who can produce decent pictures. They don’t want a photographer who produces wildly artistic images, always tilts their camera at a 45° angle or who can’t expose properly.

You have to know what the “bread and butter” pictures are and how to get them. Sure, go ahead and include some creative pictures but always make sure you have the expected pictures.

 

• You are *not* the most important person at the event. The food person carrying the tray of chicken skewers is more important and more popular than you. The people who paid hundreds of dollars to attend the conference are more important than you.
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The (F)utility of Low Prices

Photographers, how much would you charge to deliver 24 business headshots, 12 full-length environmental portraits and 4 environmental group shots?

Well, a Toronto photographer quoted $800 for this recent corporate job. This works out to $20 per delivered picture. The corporate client turned down this quote because even they knew the low price was ridiculous.

Photographers who try to discount or lowball their way into a job only hurt themselves. It’s been shown that customers are not fooled by bottom-end prices. So why do some photographers keep doing it?
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Product Photography Standards

Many commercial photographers do product photography and it’s usually done on a white background. This style of product photography is very common. Web sites, catalogues, newspaper ads, brochures, and billboards, all frequently use “product-on-white.”

A white background is popular because: it reproduces easily and consistently in any medium; it doesn’t distract from the product nor cause any colour cast; it won’t go out of style; it’s easy to drop out or overlay with text; and it’s easy to merge multiple product photos together. White is the most versatile product background.

Crazily enough, in 2014, Amazon was granted a US patent for product-on-white photography. This caused quite an uproar. Tens of thousands of photographers petitioned the US Patent Office to cancel the patent. But photographers can still shoot products on a white background. Amazon’s patented technique is somewhat specific in nature and it’s also unenforceable.
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Accounting for yourself

If you haven’t learned this by now, you must have organized records for your business and these records must be kept for at least six years.

Here’s a brief, alphabetical list of software for accounting, small business management, estimating and invoicing that may be of help to photographers. Some of these are expensive and some are free.

Acclux
Blinkbid
Fotobiz and Fotoquote
Freshbooks
Light Blue
Minutiae
Quickbooks
Studio Cloud
Studio Plus
Tave
Wave
Xero
17 Hats
Zoho Books

 

Through the looking glasses

It’s amazing how many business portrait photographers don’t know how to properly photograph someone who’s wearing eyeglasses. Photographers like myself, who wear prescription eyeglasses, might be more sensitive about this than photographers who don’t wear glasses.

Creating a good business portrait of a subject wearing eyeglasses is not difficult to do. The photographer has to pay attention to the position of the glasses and the lighting. The subject’s eyes are the highlight of the photo and should always be unobstructed.

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Insurance for Canadian Photographers

(Updated August 1, 2023)

It should be obvious that insuring your camera equipment and your business is very important. Some customers and some locations may require that you show proof of insurance (i.e. a certificate of insurance). In some situations you may have to increase your coverage or temporarily add a customer or venue to your policy as an additional insured. Any such additional insurance costs should be billed to the customer.

Here are some Canadian companies that offer photo-related insurance. This is not meant as a recommendation.

Disclosure: I was insured with CG&B Insurance (aka. Unionville Insurance) from about 1985 to 2016. I’ve been insured with Front Row Insurance since 2016.

For annual insurance, I currently pay about $1.22 per $100 of equipment insured, plus $260 for $2M liability insurance, plus other insurance options, plus provincial sales tax. The cost may vary from province to province.

 

PhotoPac from Arthur J. Gallagher Canada is insurance for photographers and filmmakers. Photographers may recall PhotoPac from Unionville Insurance Brokers (late 1970s to mid-1990s). Then it became PhotoPac from CG&B Group (late 1990s to 2010s). It’s now PhotoPac from Gallagher which is part of an international insurance brokerage. Note that the provided link to stepinsure.com is correct but it doesn’t always work which isn’t reassuring.
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