Some people say they don’t worry about the small details. But if you run a business, that’s the wrong approach. The small details are crucial—they’re the most visible to customers and the easiest to criticize.
If a business can’t get the small details right, how can customers trust it with bigger issues?
Small Details Noticed First
Small details are noticed by customers first. Whether it’s the spelling on your website, the design of an online form, or how promptly you return emails, attention to these details shows customers that you care about providing a good experience.
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